Retrobet Casino Terms & Conditions

1. About these terms

These Terms & Conditions apply to your use of the Retrobet Casino website, account services, games, promotions and related features. They should be read together with any game rules, promotion rules, privacy information, responsible gambling information and other notices shown on the website. If a specific game or promotion has separate rules, those rules will apply to that game or promotion to the extent of any inconsistency.

By visiting the website or using any service, you agree to comply with these terms. If you do not accept them, you must not use the website or open an account. You are responsible for reviewing the current version before using the service, as the terms may be updated from time to time. Continued use after an update means that you accept the revised terms.

Legal compliance

You must use Retrobet Casino only where online gambling is lawful and available to you. You are responsible for checking the laws that apply in your location and for complying with them. Access to the website does not mean that every service, game or promotion is available in every location. Retrobet Casino may restrict access to particular products or services where required by law, regulation, technical controls or internal policies.

These terms do not replace any rights you may have under applicable Australian consumer law or other mandatory legal protections. If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

2. Account eligibility and security

To open and use an account, you must be at least 18 years old and legally able to enter into an agreement. You must also be located in a jurisdiction where using the relevant service is permitted. Retrobet Casino may request information or documents to confirm your age, identity, location, payment method or other account details before allowing you to use certain features.

You must provide information that is accurate, complete and current. You must update your details if they change. Creating an account using false information, another person’s identity or information that cannot be verified is not permitted. One person should use only one account unless an exception has been expressly approved through the available support process.

Keeping your account safe

• Keep your username, password, access codes and other security information confidential.
• Do not allow another person to use your account or place bets through it.
• Use a secure device and take reasonable steps to prevent unauthorised access.
• Tell Retrobet Casino promptly through the available website support channels if you suspect that your account has been accessed without permission.
• Check your account activity and transaction history regularly.

You are responsible for activity carried out through your account until you notify Retrobet Casino of a suspected security issue, except where applicable law provides otherwise. Retrobet Casino may pause access while an account or security concern is reviewed. Any identity or account checks must be completed before access is restored or certain transactions are processed.

You must not open or use an account on behalf of another person, use automated tools to access the website, or attempt to bypass age, location, identity or responsible gambling controls. Accounts must not be sold, transferred, assigned or used as a means of providing gambling services to another person.

3. Deposits, games and withdrawals

You may deposit funds only using a payment method that belongs to you or that you are authorised to use. Payment transactions may be subject to checks by payment providers, banks or other financial institutions. A deposit may be delayed, rejected or reversed where the payment cannot be authorised, verified or processed. Any applicable fees, restrictions or processing information will be shown where relevant before or during the transaction.

You should deposit only money that you can afford to lose. Gambling is not a way to make regular income, resolve financial problems or recover previous losses. You should set a budget before playing and stop when that budget has been reached. Tools and information relating to deposit limits, breaks, self-exclusion or other safer gambling measures may be available through the website.

Games and bets

Each game may have its own rules, instructions, contribution requirements or other conditions. You are responsible for reading those rules before participating. A bet or game entry may be treated as accepted when it is recorded by the website’s systems, subject to any applicable cancellation, error or regulatory provisions. You should check the details of a transaction before confirming it.

Results are determined by the relevant game system and the rules displayed for that game. If a technical, software, communication or other obvious error affects a game, transaction or result, Retrobet Casino may take reasonable steps to correct the error, including voiding or adjusting an affected transaction where permitted by law. Retrobet Casino may retain relevant records when reviewing an error, dispute or suspected misuse.

Withdrawals and account balances

Withdrawal requests may be subject to account verification, payment checks, anti-fraud controls and any conditions shown at the time of the request. For security and compliance reasons, funds may be returned through an approved payment method or in another permitted manner. The method used may depend on the original deposit method, available payment options and information that can be verified.

You must not use the account to move money between payment methods, conceal the source of funds or engage in any other activity that is inconsistent with genuine recreational gambling. Where an account review is required, a withdrawal may be held until the review is completed. You remain responsible for checking that your payment details are correct.

If a balance is credited to your account in error, you must not use or withdraw it. Retrobet Casino may correct the balance and recover any amount that was paid or used as a result of the error, subject to applicable law.

4. Promotions, prohibited activity and website use

Promotions, bonuses, competitions and other offers may be subject to separate terms. Those terms will explain eligibility, the offer period, any qualifying activity, applicable restrictions and how the offer may be used or ended. You should read the specific promotion terms before participating. An offer is not available if you are not eligible under its published conditions.

Retrobet Casino may correct a clear error in promotional information, refuse an offer where the conditions have not been met, or withdraw an offer where this is reasonably necessary and permitted by law. A promotion must not be used in a way that defeats its stated purpose or gives an unfair advantage.

Prohibited conduct

• Using the website while under the minimum legal age or while located in a restricted jurisdiction.
• Providing false, misleading, incomplete or out-of-date information.
• Using another person’s account, payment method or identity without proper authority.
• Using bots, scripts, scraping tools, malware or other automated or harmful technology.
• Attempting to interfere with the website, its security, game systems or other users.
• Exploiting a software, pricing, payment or promotional error.
• Using the service for fraud, money laundering, unlawful activity or any purpose other than permitted personal use.
• Colluding with other users or attempting to manipulate a game, promotion or result.
• Trying to avoid responsible gambling, identity, location or account controls.

You may use website content for personal, lawful purposes only. Unless expressly permitted, you must not copy, reproduce, modify, distribute, publish, sell, frame or commercially exploit the website or its content. The website design, text, graphics, software, branding and other materials may be protected by intellectual property rights.

You must not upload, transmit or distribute material that is unlawful, threatening, abusive, defamatory, discriminatory, misleading or harmful. If interactive features are available, you must communicate respectfully and must not target or harass other users.

5. Suspension, privacy and general conditions

Retrobet Casino may suspend, restrict or close an account where there is a concern about age, identity, location, security, payment activity, responsible gambling, a breach of these terms or compliance with applicable law. Access may also be restricted to protect the website, other users or the integrity of a game. Where appropriate, Retrobet Casino may request further information before deciding whether an account can be reopened.

If an account is closed, any remaining balance will be dealt with in accordance with applicable law and any required verification or review. Amounts connected with fraud, unlawful conduct, a prohibited activity or an invalid transaction may be withheld or handled as permitted by law. Closing an account does not remove obligations that arose before closure.

Privacy and communications

Personal information is handled in accordance with the Retrobet Casino Privacy Policy and applicable privacy requirements. Information may be used for account administration, identity and age checks, payment processing, security, customer support, responsible gambling, legal compliance and service improvement. You should review the Privacy Policy to understand how information is collected, used, stored and shared.

You are responsible for ensuring that the email address, mobile number or other communication details linked to your account are current, where those details are requested. Important notices may be provided through the website, account area or another available communication channel. You should monitor your account and review relevant notices.

Availability and liability

The website may be unavailable or interrupted because of maintenance, updates, network issues, payment provider problems or events outside reasonable control. Retrobet Casino does not guarantee that the website or every feature will always be available, uninterrupted, secure or error-free. You should keep your own records of important transactions and use suitable security software on your devices.

To the extent permitted by law, Retrobet Casino is not responsible for loss caused by your failure to follow these terms, your misuse of the website, unauthorised access resulting from your failure to protect account details, or events outside reasonable control. Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited.

Changes and questions

These terms may be changed to reflect legal, technical, operational or service updates. The latest version will be made available on the website. If you continue to use Retrobet Casino after a change takes effect, you accept the updated terms. If you do not agree with a change, you should stop using the service and follow the available account closure process.

If you have a question, concern or complaint about these terms or your account, please use the support or contact channels displayed on the Retrobet Casino website. Provide enough information for the matter to be reviewed, but do not send passwords or unnecessary sensitive information. You may also have rights to pursue a complaint or remedy through applicable Australian consumer, gambling or dispute resolution processes.